We cannot assume responsibility for shipments that may be lost, stolen, or damaged during transit. All claims pertaining to such incidents should be initiated through the designated shipping carrier.

Returns and exchanges are not permitted for hygiene-related concerns. We kindly request that you ensure proper measurements for a suitable fit.

Requests for order cancellations may be initiated by email to info@cyberdreams.online. It is essential to highlight that these requests must obtain approval before the expiration of the initial 24-hour processing phase. Should you identify any discrepancies or errors in your order, we kindly request your immediate contact with us to allow for timely resolution before shipment. After our processing phase, we are unable to accommodate any further order cancellations.