We strive to ensure that your order is processed and shipped in a timely and efficient manner. Please review our shipping policy below for important information regarding your shipment:

Shipping Timeframes:

• Orders are typically processed within 3 business days.
• Delivery times may vary depending on the selected shipping method and destination.

Responsibility for Shipments:

We take great care in preparing your order for shipment; however, we cannot assume responsibility for shipments that may be lost, stolen, or damaged during transit. All claims related to such incidents must be filed directly with the designated shipping carrier.

Undeliverable or Returned Shipments:

• If a shipment is returned to us due to an incorrect or incomplete address, additional shipping fees may apply to resend the package.

At Cyber Dreams, the health and safety of our customers are our top priority. Due to hygiene-related considerations, we do not accept returns or exchanges on any of our products. We kindly ask that you carefully review all product details and ensure proper measurements prior to placing your order to ensure the best fit and satisfaction.

For further assistance or inquiries, please feel free to reach out to our customer service team at info@cyberdreams.online. Thank you for your understanding and support.

Requests for order cancellations may be initiated by email to info@cyberdreams.online. It is essential to highlight that these requests must obtain approval before the expiration of the initial 24-hour processing phase. Should you identify any discrepancies or errors in your order, we kindly request your immediate contact with us to allow for timely resolution before shipment. After our processing phase, we are unable to accommodate any further order cancellations.